Facilities are company screened before being invited into the TSP, Inc. network of referrals. A Facility Profile is completed detailing the particular services, licenses and certificates for the different levels of care. Facility records are examined through the State Department of Social Services licensing office to substantiate compliance and to identify any operational or care deficiencies in the history of the facility.

To maintain compliance facilities must provide evidence that their staff has completed a Medication Training Program. For differing levels of care the staff must complete an Alzheimer’s and Dementia care training program including continuing education each year. A Hospice Waiver must also be granted by the State Department of Social Services, Community Care Licensing to accept, retain, or place residents on hospice care services.